Frequently Asked Questions
Your questions, answered
We’ve compiled the most common questions about EasyCleaning products, including where to buy, how to use, and what’s safe around pets.
Browse our FAQs section or contact us if your question isn’t listed.
General FAQs
Where can I buy Easy products
Where can I buy Easy products
Easy Cleaning products are available via major retailers and online marketplaces
including Amazon. Check our Where to Buy page for details.
Are Easy products cruelty-free?
Are Easy products cruelty-free?
Yes. We do not test our products on animals.
Are your products vegan?
Are your products vegan?
Many of our products are vegan-friendly. Please check individual product pages
for confirmation.
Product Usage
How do I know which product to use?
How do I know which product to use?
Visit our Product Finder / Selector to discover the best solution based on your
cleaning task.
Can I use Easy products on multiple surfaces?
Can I use Easy products on multiple surfaces?
Some products are multi-surface, while others are surface-specific. Always check
the label before use.
Do I need to dilute the product?
Do I need to dilute the product?
Only if stated on the packaging. Ready-to-Use (RTU) products should not be
diluted.
Safety & Storage
Are Easy products safe around children & pets?
Are Easy products safe around children & pets?
When used as directed. Always store products out of reach and allow surfaces to
dry before contact.
What should I do if the product gets in the eyes/skin?
What should I do if the product gets in the eyes/skin?
Rinse immediately with plenty of water and seek medical advice if irritation
persists.
How should I store the products?
How should I store the products?
Store upright in a cool, dry place away from direct sunlight.
Sustainability
Are your bottles recyclable?
Are your bottles recyclable?
Yes. Most of our packaging is recyclable. Check local recycling guidance.
Are your formulas environmentally friendly?
Are your formulas environmentally friendly?
We continuously work to improve our formulations and reduce environmental
impact.
Cleaning Performance
Why didn’t I get the expected results?
Why didn’t I get the expected results?
Results vary depending on surface type, level of dirt, and usage method. Ensure
correct product and dwell time.
Can I use Easy products on delicate surfaces?
Can I use Easy products on delicate surfaces?
Always spot-test first on an inconspicuous area.
How long should I leave the product before wiping?
How long should I leave the product before wiping?
Follow instructions on the label — dwell time is important for effectiveness.
Orders & Support
Can I return a product?
Can I return a product?
Please refer to our Returns Policy.
Who do I contact for help?
Who do I contact for help?
Visit our Contact Us page or email our support team.
Fragrance
Do Easy Cleaning products contain fragrance?
Do Easy Cleaning products contain fragrance?
Many of our products include fragrance to leave surfaces smelling fresh.
Fragrance details can be found on the product packaging and individual product
pages.
Are your fragrances strong?
Are your fragrances strong?
Fragrance strength varies by product. We aim for a pleasant, balanced scent
without being overpowering.
Do you offer fragrance-free options?
Do you offer fragrance-free options?
Selected products may be fragrance-free. Please check product descriptions for
confirmation.
Allergy & Sensitivity
Are Easy products suitable for sensitive skin?
Are Easy products suitable for sensitive skin?
Some products may be suitable, but we recommend checking the ingredient list
and performing a patch test if you have sensitivities.
Where can I find ingredient information?
Where can I find ingredient information?
Full ingredient details are provided on the packaging.
What if I experience irritation?
What if I experience irritation?
Discontinue use immediately and rinse the affected area with plenty of water.
Seek medical advice if irritation persists.
Bulk Purchases
Can I buy Easy products in bulk?
Can I buy Easy products in bulk?
Yes. Bulk purchasing options may be available for businesses and trade
customers.
Do you offer trade accounts or pricing?
Do you offer trade accounts or pricing?
Please contact our sales team to discuss trade opportunities and volume pricing.
Results that matter
Our range tackles real cleaning challenges head-on, removing stubborn marks, shifting blockages and killing bacteria instantly. Proven formulations to deliver a visibly cleaner, more hygienic home.
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